Transforming Hilton into a Procurement Powerhouse 

Hilton Supply Management

Transforming Hilton into a Procurement Powerhouse 

The winner of the Innovations in Sourcing Award is Hilton Supply Management.

Project Description

Smart supply chain management can dramatically cut costs and can also drive innovation. At Hilton Supply Management (HSM), we’re a living example of that. In 2017, we set out to transform the procurement process by increasing efficiency and agility for hotel owners, suppliers and internal corporate stakeholders. This transformation — or HSM 2.0, as it is known — rapidly moved HSM forward to become the dominant player in the hospitality procurement field. We redefined areas of focus, strengthened capabilities, targeted aggressive growth, and invested heavily in talent and technology. By creating a one-stop shop for products, ideas and service excellence, we built upon our cost-savings promise to deliver a uniquely innovative and inclusive partner-based procurement experience.

Other finalists included:

  • University of Tennessee – Vested Agreement Online Course Project
  • IBM Corporate Headquarters – Agile Transformation Project