Rethinking Innovative Strategies: Building a Collaborative Intelligent Dashboard to Capitalize on Market Opportunities


FedEx


Rethinking Innovative Strategies: Building a Collaborative Intelligent Dashboard to Capitalize on Market Opportunities

The winner of the Innovations in Third Party Management Award is FedEx for an intelligent dashboard project.

Project Description

Purchased Transportation (PT) is an increasing spend category for FedEx where 3rd party contracted carriers are utilized for balancing lanes and meeting additional network capacity requirements. Fast-changing market conditions and lack of appropriate external benchmarks reflecting FedEx service levels necessitated a proactive approach. There was just one problem… unavailability of any “off the shelf” solution! Drowning in data, yet starving for insights, Sourcing realized the importance of going digital by taking a holistic look at the PT operations. Leveraging resources across the FedEx Enterprise, the team engineered a scalable and sustainable platform for real time monitoring of the domestic freight market. The powerful reporting and analytics functionalities of the Intelligent Dashboard will bolster decision analytics and enable FedEx to better capitalize on market opportunities. 

Other finalists included:

  • Fannie Mae - Asset management solution project
  • Florida Blue - Customer of choice project